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Please update your personal information

We need additional information from you as we are required by law to know our users in District. You can fill in the form and securely upload the required documentation below. View this form in Swedish

If you require assistance or have any other related questions, please contact us here +46 (0)752 48 48 91 (English speaking support). Support opening hours Monday-Thursday from 9am to 4pm (CET) and Friday from 9am – 3pm (CET).

 Enter valid District user ID

Please attach a copy of your passport:

If you only have a temporary or expired passport, please upload a copy of your Swedish driver's license or your national identity card.

Please make sure that ID has a picture of you, full legal name, date of birth, ID number, issuing authority and an expiration date.

If you are a Norwegian citizen, please note that proof of your citizenship is required.

Accepted file formats are PDF, JPEG / JPG, PNG or GIF. Please note that the maximum file size is 4 MB.

File Size Exceeds the Limit
Delete File Size Exceeds the Limit

By submitting, I am informed that Danske Bank processes necessary information in order to comply with applicable AML regulations. You may read more about how Danske Bank processes your data here.

Examples of proof of identity  pictures

Q&A regarding the uploading of documentation

  • The Anti-Money Laundering regulation requires us as a bank to be able to provide documentation to the authorities showing that we know the identities of the users in District. This is to help prevent fraudulent use of the financial system.

    We understand that some users may feel inconvenienced when we ask for proof of identity and/or other information. However, just as the security checks at an airport ensure that all travelers can enjoy a safe flight, it is both necessary and in the best interests of us all that we meet the legal requirements for knowing our users. Please note that all information will be safely stored.
  • All banks must assess what documentation they deem sufficient to enable them to comply with the Anti-Money Laundering regulation. This includes being able to provide documentation to the authorities showing that we know the identities of any District user.

  • The following instructions apply to you if you are aged 18 or older.

    Please note that:

    • Your proof of identity must be valid (i.e. not expired)
    • A selfie, portrait photo or similar is not a valid form of ID

    Please see below for a list of types of valid ID.

    Valid photo ID

    • Passport
    • National ID Card from a country in EU/EEA (must include photo and citizenship)
    • Swedish driver’s license

    If you do not have a passport, a Swedish driver’s license or other valid ID, please contact Customer Service at +46 (0)752 48 48 91 (English speaking support).

     

  • Yes. You can securely upload your files via this website.

    Our websites provide secure connections that encrypt files and save them on Danske Bank’s secure systems in the same way as with all other confidential information. 

    You can read more on how we process personal data in Danske Bank A/S Privacy Notice.
  • The requested information is a prerequisite to gain or retain access to District. If the information is not provided, kindly be informed that we are obliged to deny your access to District.
  • We ask for information that we need to have in order to comply with the statutory requirements. You can find more information about how Danske Bank processes personal data at www.danskebank.se/gdpr.
    • Take a photo of your proof of identity for example using your mobile phone camera or a scanner. Selfies cannot be used as photo ID.
    • Check that all information is included in the photo and is clearly legible
    • Save the file on a device (a computer or tablet for example), from which you can open this webpage
    • Fill in the personal data fields
    • Click/tap Upload and follow the instructions
    • You can upload up to 10 files at a time
    • Click/tap Send when you have uploaded all your files

    Choose between the following file formats: PDF; jpeg/.jpg/.png or gif.
    The maximum size for each file is 4 MB.
  • How to take a picture of your passport
    • Place your passport on a table or other flat surface.
    • For the passport picture, you only need to take a picture of the page that contains your photograph, name, etc.
    • Make sure there is enough light – but avoid any reflection.
    • Make sure that your picture includes all the information on the passport page.
  • The requirements across countries are not exactly the same. Therefore, you can experience that we request additional information - this applies if you for example are an account mandate holder of Norwegian, German or Polish accounts.
  • The Money Laundering Act states that we have to regularly update the information we have about our customers, including our customers’ mandate holders and District users.

  • If you have questions or need assistance for filling in the form, please contact us here +46 (0)752 48 48 91 (English speaking support).

    If you have questions related to District, please visit for Customer Support Phone number, opening hours and FAQ for your country.

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