Please update your personal information
We need additional information from you, as we are required by law to know more about District
users with access to Polish or German accounts. You can fill in the form and securely upload the
required documentation below.
View this form in Swedish
If you require assistance or have any other related questions, please contact us here +46 (0)752 48 48 91 (English speaking support). Support opening hours Monday-Thursday from 9am to 4pm (CET) and Friday from 9am – 3pm (CET).
Examples of proof of identity and proof of residential address pictures


Q&A regarding the uploading of documentation
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This is a requirement by the German and Polish authorities to make any user with a mandate to a German or Polish bank account is properly personally identifiable. -
For more information about why we contact you, please visit www.danskebank.se/foretag/digitala-tjanster/digitala-tjanster/my-profile-en or www.swedishbankers.se/en-us. If District users have any questions, they are welcome to call us on +46 (0)752 48 48 91 (English-speaking support).
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All banks must assess what documentation they deem sufficient to enable them to comply with the Anti-Money Laundering regulation. This includes being able to provide documentation to the authorities showing that we know the identities of any District user. -
The following instructions apply to you if you are aged 18 or older.
Please note that:
- Your proof of identity must be valid (i.e. not expired)
- A selfie, portrait photo or similar is not a valid form of ID
Please see below for a list of types of valid ID.
Valid photo ID
- Passport
- National ID Card from a country in EU/EEA (must include photo and citizenship)
- Swedish driver’s license
If you do not have a passport, a Swedish driver’s license or other valid ID, please contact Customer Service at +46 (0)752 48 48 91 (English speaking support).
If you are a resident outside of Sweden, you must upload a proof of address.
Documentation of your address abroad
The documentation may not date back more than six months and must be written in Latin script. It is important that your full name and address is clearly stated in the document. You can upload one of the following types of documents, for example:- An account statement from your local bank
- A document from a public authority in your country of residence
- A valid rental contract
- A home utilities bill (electricity, water, heating, gas, broadband, cable TV or insurance)
- A national ID card issued in your country of residence
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Yes. You can securely upload your files via this website.
Our websites provide secure connections that encrypt files and save them on Danske Bank’s secure systems in the same way as with all other confidential information.
You can read more on how we process personal data in Danske Bank A/S Privacy Notice. -
The requested information is a prerequisite to gain or retain access to District. If the information is not provided, kindly be informed that we are obliged to deny your access to District. -
We ask for information that we need to have in order to comply with the statutory requirements. You can find more information about how Danske Bank processes personal data at www.danskebank.se/gdpr. -
- Take a photo of your proof of identity and proof of residential address, for example using your mobile phone camera or a scanner. Selfies cannot be used as photo ID.
- Check that all information is included in the photo and is clearly legible
- Save the file on a device (a computer or tablet for example), from which you can open this webpage
- Fill in the personal data fields
- Click/tap Upload and follow the instructions
- You can upload up to 10 files at a time
- Click/tap Send when you have uploaded all your files
The maximum size for each file is 4 MB.
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How to take a picture of your passport and documentation of your residential address - Place your passport or documentation of residential address on a table or other flat surface.
- For the passport picture, you only need to take a picture of the page that contains your photograph, name, etc.
- For the documentation of you residential address (e.g. electricity, water, heating, broadband, cable TV or insurance bills related to your property), you only need to take a picture of the page with the relevant information.
- Make sure there is enough light – but avoid any reflection.
- Make sure that your picture includes all the information on the passport page.
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The requirements across countries are not exactly the same. Therefore, you can experience that we request additional information - this applies if you for example are an account mandate holder of Norwegian, German or Polish accounts. -
The Money Laundering Act states that we have to regularly update the information we have about our customers, including our customers’ mandate holders and District users.
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If you have questions or need assistance for filling in the form, please contact us here +46 (0)752 48 48 91 (English speaking support).
If you have questions related to District, please visit for Customer Support Phone number, opening hours and FAQ for your country.