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Update the information about your limited company

At Danske Bank we work continually to ensure that we have detailed knowledge of you as a customer and comply with the requirements of the Swedish Money Laundering Act. If you have been asked to update the information we have about your company, please do it as soon as possible. This will take 10–15 minutes.

Please note that the first person who logs in must be the beneficial owner and/or signatory of the company. When they log in, they should make sure they provide all the information.

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How to proceed

  • This is what you need to do if you have a BankID:

    1. Click Start and log in using your BankID.
    2. Answer the questions on your personal form.
    3. One of the company’s representatives also needs to answer the questions about the company’s use of Danske Bank’s products and services.

    Note: If you do not have access to the form, please call us on +46(0)752-48 47 46, Mon–Fri 09:00-16:00.

    We will contact you again if we need any additional information or documentation.

  • This is what you need to do if you do not have a BankID:

    1. Contact us on +46(0)752-48 47 46, Mon–Fri 09:00-16:00 and answer our questions.
    2. Identify yourself by sending a copy of a valid photo ID document (driving licence, passport or ID card) via danskebank.se/OBJsecureupload, District or Hembanken Företag.

    We will contact you again if we need any additional information or documentation.

FAQ

  • All banks that operate in Sweden must have detailed knowledge of their customers, and this includes Danske Bank. We need to know how our customers use our products and services. We have to collect and update information about our customers on a regular basis in order to comply with the requirements of the Swedish Act on Measures against Money Laundering and Terrorist Financing (2017:630).

  • If we do not receive the information we have requested about the company and its representative, we may sadly have to restrict access to the company’s accounts and cards at Danske Bank. Of course, this is something we would prefer to avoid.

    A restriction may only be removed when Danske Bank has received and approved the information that has been requested.

  • We save this information while you are one of our customers and for an additional five years. If you would like to know more about how we process personal data, visit "Privacy notice for all individuals".
  • This could be for two reasons. The reminder could have been sent at the same time as your answers were being registered – or we are missing an answer to one of the questions. Please call us to find out what has happened. You can call us on +46(0)752-48 47 46, Mon–Fri 09:00-16:00.
  • The company will, for example, no longer be able to make withdrawals from its accounts at Danske Bank. This means, for example, that the company will no longer be able to make payments to suppliers. The company will no longer be able to use its debit or credit cards. A restriction may only be removed when Danske Bank has received and approved the information that has been requested.
  • All banks that operate in Sweden must have detailed knowledge of their customers, and this includes Danske Bank. Having detailed knowledge of our customers also means that we have to identify the people who represent our customers. This is why we need the mandate holder to provide the information we have requested.
  • If we do not receive the information, we have requested before the final deadline, we will sadly have to restrict the mandate holder’s access to the products and services at Danske Bank that are linked to your company. Of course, this is something we would prefer to avoid.

  • The mandate holder will be able to log into Mobile Banking, Hembanken Företag and District, but they will only have access to an overview of the accounts and products that are linked to the company. This means that the mandate holder will not be able to perform transactions using the company’s cards or accounts.

    A restriction may only be removed when Danske Bank has received and approved the information that has been requested.
  • Answer the questions and provide the information that has been requested. A restriction may only be removed when Danske Bank has received and approved the information that has been requested.
  • What do we need to do once the restriction has been removed? Check to see if you have any late payments that need to be made.
  • Complete the form in as much detail as possible. If there are questions about sales, for example, provide your own explanation under Other. You do not have to fill in anything about sales; select the Other option and say that you are a dormant company.

  • If you do not have a BankID, please call us on +46(0)752-48 47 46, Mon–Fri 09:00-16:00. You also need to identify yourself by sending a copy of a valid photo ID document (driving licence, passport or ID card) via danskebank.se/OBJsecureupload. 

  • If the error message ‘Agreement not entered correctly’ appears, it means that you have answered these questions in the wrong Internet bank. Answer the questions using the button above instead.

  • If you cannot find the questions, it means that you are trying to log in or answer the questions in the wrong Internet bank. Answer the questions using the button above instead.

  • It is a five-figure code that describes the kind of business you run. SNI codes are listed in Statistics Sweden’s (SCB) public company register.

    For more information, visit scb.se.

  • You can visit this page and search to find out which industry code (SNI code) refers to your company.

Do you have questions?

Call us on
+46(0)752-48 47 46
Open Mon–Fri: 9.00-16.00

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