Help us update your details
Like all banks, Danske Bank is required by law to maintain accurate details of you as a customer and your banking business. As a bank, we need to understand the purpose of the business relationship and the transactions that you want to perform. On that basis, we ask all our customers a number of questions to protect you as a customer, us as a company, and the society at large from being exploited for criminal activities such as money laundering or financing of terrorism.
That is why we now need your help in updating some of the information we have about you.
Click on the blue Start button.
Question and Answer
Why do you need to answer questions and/or provide proof of identity?
Swedish law requires banks to maintain accurate details of you as a customer and your banking business. As a bank, we need to understand the purpose of the business relationship and of the transactions that you want to perform. So from time to time we will have to ask all our customers a number of questions.
This is to protect both you and us from being exploited for criminal activity.
What information do you need now?
Right now, we are updating our customer details by asking questions about:
- which country/countries you are a citizen of
- whether you are a sole trader and, if you are, whether you use an account with Danske bank for the business concerned
- whether you are, or someone in your family or someone you work closely is, a PEP (a politically exposed person)
Do all customers need to update their data?
Yes, all customers need to regularly update their data.
However, the timing of this may vary from customer to customer, as well as the questions we ask, and some customers may also need to provide a copy of a valid ID.
In some situations, we may also need to obtain various types of documentation to support the information you provide.
Does the bank have the right to ask these kinds of questions?
Yes. We have not only the right, but also the obligation to ask the questions we deem necessary for us to get to know our customers and understand the purpose of the business relationship and the transactions you as a customer wish to perform.
For more information about why banks are asking questions, go to
What happens to the answers to the questions?
We will save your answers in our systems. If you want to find out more about how we process personal data, you can read more here: