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Update the information about your association

At Danske Bank we work continually to ensure that we have detailed knowledge of you as a customer and comply with the requirements of the Swedish Money Laundering Act. If you have been asked to update the information we have about your association, please do it as soon as possible. This will take 10–15 minutes.

Please note that the first person who logs in must represent the association (Chair and/or signatory). When they log in, they should make sure they provide all the information. 

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If you belong to a foundation – answer here

Before you start

We are going to ask questions about your association, so we suggest that you have the following information to hand:
  • Information about the association’s Board of Directors and signatories
  • Information about the association’s finances and transactions
  • Description of the association’s objective and activities

Why do we need this information?

All banks that operate in Sweden must have detailed knowledge of their customers, and this includes Danske Bank. We need to know how our customers use our products and services. This includes products and services from Danske Finans, for example leasing and hire purchase. We also need information about the owners of your company and about the signatories. We have to collect and update information about our customers on a regular basis in order to comply with the requirements of the Swedish Act on Measures against Money Laundering and Terrorist Financing (2017:630).

Refer to the Swedish Bankers’ Association for more information about the reasons why banks have to ask questions to their customers.


Why do we need this information?

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How to proceed

  • This is what you need to do if you represent an association and have a BankID:

    1. Click Start and log in using your BankID.
    2. Answer the questions on your personal form.

    One of the association’s representatives also needs to:

    Answer the questions about the association’s use of Danske Bank’s products and services.

    Attach to the form a copy of the association’s current statutes and minutes from the most recent annual general meeting or inaugural meeting (signed and approved) that stipulate the rules for signatories. Send copies of documents via danskebank.se/OBJsecureupload, District or Hembanken Företag.

     

    Note: If you do not have access to the form, please call us on +46(0)752-48 47 46, Mon–Fri 09:00-16:00.

    We will contact you again if we need any additional information or documentation.

  • This is what you need to do if you do not have a BankID:

    1. Contact us on +46(0)752-48 47 46, Mon–Fri 09:00-16:00 and answer our questions.
    2. Identify yourself by sending a copy of a valid photo ID document (driving licence, passport or ID card) via danskebank.se/OBJsecureupload, District or Hembanken Företag.

    Note: If the association does not have a Chair or rules for signatories, all members of the Board of Directors have to identify themselves using their BankID via  danskebank.se/foretag/legitimering. If they do not have a BankID, the Board members need to send a copy of a valid photo ID document (driving licence, passport or ID card) via danskebank.se/OBJsecureupload, District or Hembanken Företag.

    We will contact you again if we need any additional information or documentation.

FAQ

  • All banks that operate in Sweden must have detailed knowledge of their customers, and this includes Danske Bank. We need to know how our customers use our products and services. We have to collect and update information about our customers on a regular basis in order to comply with the requirements of the Swedish Act on Measures against Money Laundering and Terrorist Financing (2017:630).
  • If we do not receive the information we have requested about the association and its representative, we may sadly have to restrict access to the association’s accounts and cards at Danske Bank. Of course, this is something we would prefer to avoid. A restriction may only be removed when Danske Bank has received and approved the information that has been requested.

  • We save this information while your association is one of our customers and for an additional five years. If you would like to know more about how we process personal data, visit Privacy notice for all individuals.
  • This could be for two reasons. The reminder could have been sent at the same time as your answers were being registered – or we are missing an answer to one of the questions. Please call us to find out what has happened.

  • The association will, for example, no longer be able to make withdrawals from its association accounts at Danske Bank. This means that the association will no longer be able to make payments to suppliers. The association will no longer be able to use its debit or credit cards.

    A restriction may only be removed when Danske Bank has received and approved the information that has been requested.

  • Answer the questions and provide the information that has been requested. A restriction may only be removed when Danske Bank has received and approved the information that has been requested.

  • Check to see if you have any late payments that need to be made.

  • If you do not have a BankID, call us on +46(0)752-48 47 46, Mon–Fri 09:00-16:00 and answer our questions. You also need to identify yourself by sending a copy of a valid photo ID document (driving licence, passport or ID card) via danskebank.se/OBJsecureupload.

  • If the error message ‘Agreement not entered correctly’ appears, it means that you have answered these questions in the wrong Internet bank. Answer the questions using the button above instead.

  • If you cannot find the questions, it means that you are trying to log in or answer the questions in the wrong Internet bank. Answer the questions using the button above instead.

  • It is a five-figure code that describes the kind of business you run. SNI codes are listed in Statistics Sweden’s (SCB) public company register. For more information, visit scb.se.

  • On this page is where you can search to find out which industry code (SNI code) refers to your association.

Do you have questions?

Call us at
(+46)-752-48 47 46
Open Mon - Fri: 09.00 - 16.00

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